Refund policy

Returns & Refunds

Last updated: 9.2026

At Blk Crown, every piece is built to be worn and kept. Please read this policy before you order.

Made-to-Order Items

Most Blk Crown products are made to order after you place your purchase. Because of this, we do not accept returns or exchanges for size, fit, color preference, or change of mind. Please review the size guide and product details carefully before ordering.

Defective, Damaged, or Incorrect Items

If your order arrives damaged, defective, or is not what you ordered, we'll make it right with a free replacement or a full refund, your choice.

To request one, email us within 10 days of delivery at blkcrownapparel@gmail.com with:

Your order number
A short description of the issue
Clear photos showing the problem (and the packaging, if damaged in transit)

We'll respond within 2 business days. You won't need to ship the item back unless we ask.

What Isn't Covered

Normal wear, washing damage, or misuse
Minor variations in color or print placement that are normal for made-to-order production
Items ordered in the wrong size
Incorrect shipping addresses provided at checkout

Order Changes and Cancellations

Orders go into production quickly. You may request a change or cancellation within 2 hours of placing your order by emailing blkcrownapparel@gmail.com. After that window, we can't guarantee changes or cancellations.

Refunds

Approved refunds are issued to your original payment method within 5-10 business days. Your bank may need extra time to post the credit. Original shipping costs are refunded only when the error was ours.

Lost Packages

If your tracking shows delivered but you haven't received your order, contact us within 5 days of the delivery date and we'll investigate with the carrier.